FAQ's

I'm feeling overwhelmed and unsure about what I need for my upcoming function. Can you help?
Absolutely, I’d love to help make the process easier for you! Please don’t hesitate to reach out via email at info@forthemoment.com.au and I’ll personally guide you through what you may need for your event.

Whether you're planning a baptism, wedding, or special celebration, I'm here to support you every step of the way. 

 

 

 

Do you create decals/labels only?

No, unfortunately at this stage I do not offer this service. If you are stuck on finding someone, email me at info@forthemoment.com.au and I may be able to recommend someone.

 

 

 

I can see your local to me; do you offer pick-up?

We’re pleased to offer a local pick-up option from Jannali in the Sutherland Shire. Once your order is ready, we’ll be in touch with the collection address and to arrange a day and time that works best for both parties.

 

We do our best to accommodate weekday pick-ups and offer limited Saturday morning collections before 11am.

 

 

 

Do you have a showroom? I want to see the item(s) and potentially place an order.

FOR THE MOMENT is an online boutique. I don't have a showroom at this stage but may be something to look into for the future. I do not keep stock at the pick-up address.

 

 

 

Do you ship to the US?

Sorry! Not at this stage. All items are shipped Australia Wide.

 

 

 

I’ve already purchased my stefana elsewhere; can you please make me a personalised ribbon? 

Sorry! We only offer this service to our Stefana range.

 

Do you price match? I found a lady that sells the exact product.
We appreciate your question! The short answer is no, we do not offer price matching.

While some products may appear similar at first glance, every business has its own unique materials, suppliers, quality standards, and craftsmanship.

 

At FOR THE MOMENT, our pricing reflects the care, time, and attention to detail that goes into each piece we create.

 

We take pride in offering thoughtful, high-quality products made with purpose and love.

 

 

 

I love that font! Can I please have the name of it?

FOR THE MOMENT does not disclose the names of fonts or design elements used in our products or suppliers. We appreciate your understanding, as these are part of our original designs and are exclusive to FOR THE MOMENT.

 

 

 

I’m not sure what size box to get, what do you suggest?

All our gift boxes have the measurements stated in the description. 

 

 

 

I placed my order, when will I receive my design proof?
Thank you so much for your order! You’ll receive your design proof within 3 business days.

 

Once received, you’re more than welcome to request any edits or adjustments. We’ll continue refining the design until you’re completely happy and give final approval.

 

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